A key component of the support services we provide is our electronic Tracking Reporting and ACcounting (eTRAC) system. eTRAC is a web-based system that manages cost and schedule performance. The system provides each of our clients with real-time visibility into project, schedule, and funding milestones.
eTRAC presents a number of benefits to our customers. Clients can download project specific status reports on-demand with real-time data. Project funding status can be tracked real-time including funds allocated, invoiced, in-process, and remaining. Individual job status is also available real-time, providing information on completed tasks, remaining tasks, intermediate and final due dates, and personnel assigned to the job.
In addition, eTRAC provides critical project information to our production staff to ensure your project stays on schedule, within budget, and within quality parameters. The system assists our production team with project scheduling, production efficiency, and quality measurement. It also provides automatic alerts for jobs that assist project managers with scheduling and pre-set budget thresholds. Through real-time, team-wide visibility to production information, HEBCO is well equipped to offer unmatched customer service.